Carlos didn't start out running a construction company — he started out on the ground floor of one, as a maintenance manager for a multifamily residential property with more than 400 units. For years, he was the person residents called when something broke, the one property managers relied on to keep buildings running, and the one who learned, firsthand, exactly what multifamily communities need from a contractor: someone who shows up, tells the truth, and gets it right the first time.

That experience became the foundation for everything Carlos has built since. After years managing maintenance at scale, he made the decision to go out on his own — bringing that same hands-on, no-shortcuts approach to his own company. Today, with over 20 years in the trade, Carlos leads NIC Solution & Remodel, specializing in repairs, remodels, and emergency services for multifamily residential properties across the Seattle area.

What hasn't changed is how he treats people. Carlos built his business around a simple belief: offer respect, and you earn respect back. That belief is the foundation of NIC Solution & Remodel's business model — R.I.C.H.: Respect, Integrity, Compassion, Honesty. It's not a slogan — it's how every job, every client relationship, and every crew member is treated, from the first phone call to the final walkthrough.

Outside of work, Carlos finds his clarity the same way he built his career: by staying grounded. Long walks in nature with his daughter and his dog are where he does his best thinking — and where he's reminded of exactly why doing things the right way matters.

For the property managers and owners who work with NIC Solution & Remodel, that's the promise: a company built by someone who's been in your shoes, run with respect and honesty at every level.